First Contact 911, LLC
Our Classes

We specialize in quality 9-1-1 Telecommunicator training!

Classes are arranged on your schedule, and we provide all the neccessary items needed for a successful class.

Choose from classes such as:

Incident Dispatcher (All Risk/All Hazard)

Incident Dispatcher (Tactical)

Active Shooter: What Dispatchers Need to Know

9-1-1 Ethics and Liability

9-1-1 Customer Service

Crisis Communications

Communications Training Officer

Designing an Agency SOP

Quality Assurance in the Dispatch Center

or, choose from over 40 separate classes, and build your own combination class from our popular 'Refresher Building Blocks' section! 

For more information, stop by our desktop website at!

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